Kagera Zone History
The Kagera Strategic Business Unit (SBU) was established in 2013 as a sales point under the Mwanza Zone and, in 2021, was upgraded into a fully independent unit. The Kagera Zone is situated in the extreme northwestern corner of Tanzania’s mainland, playing a critical role in strengthening healthcare delivery across Kagera Region as well as three councils in the Geita Region namely Mbogwe DC, Chato DC, and Bukombe DC, hence covering a total of eleven (11)councils.

Service Area and Coverage
According to the 2022 Tanzania Population and Housing Census, the MSD Kagera Zone serves a total of 4,344,219 people. This Population is represented as follows; Kagera Region - 2,989,299 people, Geita Region (Mbogwe District) - 362,855 people, Chato District - 584,963 people, and Bukombe District - 407,102 people.

The Kagera Zone plays a crucial role in ensuring the reliable supply of quality pharmaceutical and medical products to a total of 477 health facilities, ranging from primary to tertiary levels, including:

1. Tertiary and Secondary Institutions - 1 Zonal Referal Hospital, and 1 Regional Referral hospital.

2. Primary Health Facilities, including 11 District Hospitals under the President’s Office – Regional Administration and Local Government (PO-RALG), 6 Designated district hospital, 53 health centers, 341 dispensaries, 

3. Faith-Based and Other Institutions- 5 faith-based hospitals, and 59 other hospitals

Through this extensive network, MSD Kagera Zone ensures last-mile delivery of health commodities to even the most remote areas, strengthening the overall public healthcare system.

Storage and Operational Capacity
The Medical Stores Kagera Zone operates a 930-square-meter warehouse, equipped to handle, store, and distribute a wide range of health commodities under strict compliance with Good Storage and Distribution Practices (GSDP). To support timely and efficient deliveries, the zone manages a fleet of 13 distribution vehicles of varying capacities, ensuring seamless logistics across all service regions.

Behind its operational excellence is a dedicated team of 26 professionals, including logistics specialists, pharmacists, accountants, sales representatives, customer service officers, bio-technicians, and drivers. Their expertise and commitment enable MSD Kagera Zone to maintain high service standards, ensuring the availability, quality, and accessibility of health commodities throughout its service area.

Commitment to Excellence
With its strategic location, modern infrastructure, and skilled workforce, the MSD Kagera Zone continues to play a pivotal role in enhancing healthcare delivery in extreme northwestern parts of Tanzania. The zone remains committed to MSD’s overarching vision of becoming a Centre of Excellence for Health Commodities Supply Chain in Africa.