Dar es Salaam Zone
The Dar es Salaam Zone is one of MSD’s 10 zonal centers, strategically positioned in the eastern part of Tanzania. Established in 2009 as a cost center, the zone has grown into a vital hub within MSD’s national supply chain network, ensuring the efficient delivery of essential medicines and medical supplies.The zone provides services to three mainland regions: Dar es Salaam, Coastal (Pwani), and Morogoro. In addition, the Zone extends its reach to Zanzibar, leveraging its strategic geographic proximity to support the island with timely and reliable medical supplies.

Service Area and Coverage
According to the 2022 Tanzania Population and Housing Census, the MSD Dar es Salaam Zone serves a combined population of 12,495,552 people, guaranteeing access to quality and affordable health products. The breakdown is as follows: Dar es Salaam Region – 5,383,728 people, Coastal Region – 2,024,947 people, Morogoro Region - 3,197,104 people and Zanzibar - 1,889,773 people.

The zone serves a customer base of over 1,116 health facilities, ranging from primary to tertiary levels, including:

1. Tertiary and Secondary Institutions – 01 National hospital, 05 specialized hospitals, 6 Regional Referral hospitals, 01 National Public Health Laboratory, and Zanzibar healthcare facilities.

2. Primary Health Facilities – 14 District hospitals under the President’s Office – Regional Administration and Local Government (PO-RALG), 98 health centers, 824 dispensaries.

3. Faith-Based and Other Institutions – 26 Faith-Based Hospitals and other 142 Government and Non-Government Institutions.

Through this extensive network, the MSD Dar es Salaam Zone ensures last-mile delivery of health commodities to even the most remote areas, strengthening the overall public healthcare system.

Storage and Operational Capacity
The Dar es Salaam Zone operates a modern 12,000-square-meter warehouse, equipped to handle, store, and distribute a wide range of health commodities under strict compliance with Good Storage and Distribution Practices (GSDP).
To support timely and efficient deliveries, the zone manages a fleet of 20 distribution vehicles of varying capacities, ensuring seamless logistics across all service regions.
Behind its operational excellence is a dedicated team of 29 professionals, including logistics specialists, pharmacists, accountants, sales representatives, customer service officers, bio-technicians, and drivers. Their expertise and commitment enable MSD Dar es Salaam Zone to maintain high service standards, ensuring the availability, quality, and accessibility of health commodities throughout its service area.

Commitment to Excellence
With its strategic location, modern infrastructure, and skilled workforce, the MSD Dar es Salaam Zone continues to play a pivotal role in enhancing healthcare delivery in eastern parts of Tanzania. The zone remains committed to MSD’s overarching vision of becoming a Centre of Excellence for Health Commodities Supply Chain in Africa.